Contact

Response time

We reply to reader emails Monday to Friday within 24 hours. Weekend messages are picked up on Monday morning Central European Time.

Priority tickets — those about missing bonuses or declined withdrawals that readers believe are our editorial error — jump the queue and get a reply within four working hours. Everything else is answered in the order of arrival.

Media requests

Journalists and researchers can request interviews, quotes or data by writing to media@legenddrop.org. Deadline-driven enquiries get priority if marked clearly.

We can speak on the record about licensing in Malta, bonus-term trends across regulated European markets, and the usability of mobile casino apps. We decline requests for comment on individual player disputes with operators.

Business inquiries

Operators, software studios and payment providers who want to be covered editorially should write to partners@legenddrop.org. We do not accept paid rankings.

Operators who want to be reviewed can submit a request through partners@legenddrop.org. A review slot is scheduled based on the editorial calendar; no priority can be bought. We disclose any affiliate relationships in the footer of every page.

What we cannot help with

We are not Legenddrop support. We cannot verify accounts, release withdrawals, unlock bonuses or process KYC. For those, use the operator's own channels.

Specifically, we cannot verify your identity, approve KYC documents, release a stuck withdrawal, award a bonus or process a self-exclusion. For any of those, contact Legenddrop support directly — their live chat is open around the clock.

How to reach us

The fastest way is email: editor@legenddrop.org. We do not operate a phone line and we do not use private messengers for reader correspondence.

For non-urgent questions a dated postal letter works too: editorial office, 114 Harbour Street, Valletta. We do not accept walk-in visits and the office is unstaffed on public holidays in Malta.